2nd August 2016

FastGuide – Telecoms

Here is your two-minute guide to switching your business telecom whether it’s your landline, broadband or mobile.

1. No.1 find your contract or give your current provider a call to find out if you’re in contract or not. It’s worth it, switching could save you 40% or more.

2. If you are a business on a domestic line – don’t assume it’s cheaper. There are business providers who provide line rental less than your home line.

3. Whilst you’re thinking of switching, decide if you’d like additional functionality such as multiple lines, customer internet, faster broadband, call forwarding etc.

4. Decide whether you must keep your existing number or not – if you do want to keep your number, be very clear about it when talking to suppliers.

5. Have a look online for new suppliers and check their customer review ratings – some are shocking.

6. Draw-up a short-list and decide what kind of package you’d like and whether you are happy to “tie in” for a period of time

7. Give them a call and hope that you get some sensible help – if you don’t get rapid help – don’t use them. If they talk gibberish – don’t use them.

8. Now that you have done your research, got a short list of one, sign up and switch.

9. Your new supplier will contact your old supplier to terminate. Under OFCOM guidance, they should both contact you to tell you what’s going on.

10. If you don’t have time for all the research and messing – email your details to one of our Switchologists™, and a human being in the UK will get back to you with the options to save. Remember you are not committed to do anything until you sign a contract – there’s nothing to lose.

Our promise: We will never share your information with a third party other than the supplier that you choose.

#Energy Guides #Telecoms

Jess is part of the SwitchMy content team. She's worked with some of the energy sector's best known brands and helps us demystify business energy for SwitchMy users.

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